Hearing Connection reviews

1616182730

Gary Faris

google

Thank you so much for the positive review!

1616602184

1

The lady was polite and performed the necessary service as scheduled.

1636209677

Robert Miller

google

Hi Robert Miller, I'd would like to apologize for your negative experience at our office. Wed like to learn more about your specific situation and make things right. If you wouldnt mind sending us an email to [email protected] at your earliest convenience, it would be greatly appreciated. We look forward to resolving your concern and hopefully earning back your business.

1630356491

1

The office was closed Friday so I called the office in Nampa they told me that they would be able to help me that afternoon at the fruitland office and they did exactly that things went very well thank you.

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Carla Weller

google

5

I really love this office they were great and help me with fixing my hearing aids. They even showed my how to re-set the app on my phone.

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Jerry Moore

google

Jerry, thank you for the nice review and kind words. We sure appreciate you and your good humor when you come in. Always glad to help. Sincere thanks, Bonnie and Kevin

1616020613

5

I have been using Hearing Connections for five years, the last two with Kevin and he is surely the best man for the job. I would recommend him to all who need help with hearing.

1629855618

Jack Armstrong

google

Were so sorry that your experience did not match your expectations.

1629900769

2

My appointment was to find out about the right side hearing aid that I felt was not functioning properly. 10 minutes with the tech and a $65 service charge and I was out of there! TRU HEARING - - I had ordered a new battery supply and what I thought were filters ( actually learned they are called "domes". Batteries arrived with a new tester included. No instruction on how to use the tester but I figured it out. So the other package that I received in the mail was 3 packages of some stick-like devices. Learned from the HC tech that those are actually "filters" and he showed me how to install them. HEARING CONNECTION - - All of my test records from 2018 that included my hearing aid purchase was never discussed. I also received a letter from TRU Hearing regarding updating my aids, but the HC tech never mentioned it. Not interested anyway. The two staff members: the one tech visited with me and answered my questions and offered no other "sales". The other tech was glued to his computer and never really spoke to me except to take my payment check. Hearing Connection also has a tool that is used to see into the ear canal for obstruction. Neither tech offered to scope my ear canals. So the visit was essential to me. I now know how to change my filters when they get clogged, and I can install new domes when needed.